THE COVENANT KEEPERS/COVENANT MATTERS MARRIAGE RETREAT
July 16th-21st 2018
SANDALS OCHI
OCHO RIOS, JAMAICA

The Covenant Keepers/ Covenant Matters Marriage Retreat 2018
This document contains contractual terms, conditions and limitations between you and The Covenant Keepers/ Covenant Matters. This is a legally binding document. Please read carefully all the terms of this contract. In consideration of the services described by The Covenant Keepers/ Covenant Matters (“TCK/CM”), the person entering into this Agreement (“Traveler”) agree(s) to the following terms and conditions of the trip.
Services
The Covenant Keepers/Covenant Matters shall contract with the hotel and other business establishments so as to provide the Traveler with the items listed in the Trip includes section of the flyer/website/social media event page. In the event of cancellations by the hotel or the number of travelers The Covenant Keepers/ Covenant Matters deems necessary to provide the trip is not reached, TCK/CM shall have the right, without liability to the Traveler, to either contract with alternate hotels of equal or greater quality without penalty or at no additional cost to the Traveler, or to refund Traveler all amounts paid to TCK/CM by Traveler in which event TCK/CM shall have no further liability to Traveler. TCK/CM does not own or operate any person or entity which is to provide goods or services for the Traveler’s trip including, for example, accommodations, air, land, rail, water or other transportation, food services, local guides, etc. As a result, if these services or components are prevented, restricted or interfered with by reason of causes beyond TCK/CM control, including without limitation, acts of civil or military authorities, by reason of statue, rule, or action of federal, state or local government or agency, acts of public enemy, acts of terrorism, criminal activity, war, riot, embargoes, civil commotion, insurrection, strike or labor unrest, acts of God, attacks by animals, severe weather conditions, storm, flood, fire, earthquake, power or communication line failure, sickness, food poisoning, unsafe sanitary conditions, quarantine, acts or omissions of carriers including but not limited to breach of contract, cancellation, delay or over booking, acts of omissions of other providers such as hotels, local ground handlers, entertainers or sightseeing services or restaurants including but not limited to breach of contract, cancellation, delay or over booking, or Traveler’s negligence, TCK/CM shall not be liable for any claims, losses, damages, (direct, indirect, consequential or incidental), costs, or expenses including without limitation, injury, accident or death, inconvenience, loss of enjoyment, loss of pay, or emotional distress, whether physical or mental, arising out of or in connection therewith. TCK/CM recommends that you visit the website of the Department of Transportation (www.dot.gov) and the Federal Aviation Administration (www.faa.gov) for current news and releases regarding air travel and safety concerns. TCK/CM reserves the right to make changes in the published itinerary whenever, in its judgment, conditions warrant, or if it deems it necessary for the comfort, convenience, or safety of the trip. Baggage and personal effects are solely the responsibility of the Traveler.
Cancellation by Speaker or Artist
TCK/CM shall not be liable for the failure of any speaker or other artist or musician to attend or perform during the trip. In the event of any failure of any speaker or artist to perform during the trip, TCK/CM , at its sole discretion, may engage a replacement artist or artists, change, postpone, or terminate any portion of the entertainment program. In such case, TCK/CM shall have no liability to any Traveler for any loss, damage, or expense whatsoever by reason of such change.
Changes in Bookings
Revisions or alterations made to a reservation after the booking is confirmed will incur a fee of $50.00 per couple (per change), unless the change increases the value of the booking. Corrections to name spellings can be made up until 30 days prior to the trip. Traveler shall notify TCK/CM for any changes in address, telephone number, or email address prior to the trip commencement date. TCK/CM is not liable for misdirected mail, telephone calls, or email.
Payments
Travelers may choose to pay for their reservation in full or use a monthly payment plan. All payments must be made by automatic credit card draft. Monthly payments start at the time of booking and continue until the account is paid in full. Account must be paid in full no later than June 21st 2018. The first payment is non-refundable at the time of booking and any future payments are subject to the cancellation policy as outlined below. If an automatic payment is unsuccessful for 21 days, the payment plan will have failed and the reservation will be subject to cancellation unless reinstated with payment. It is the sole responsibility of the cardholder to contact TCK/CM and restart the agreed upon payment plan. All delinquent payments are due at that point in time. A late fee of $30.00 will be assessed to the account for declined charge.
Cancellation Charges | Cancellation/Refunds
Each passenger acknowledges that the TCK/CM Cancellation Policy supersedes the policies of any all outside vendors’ policies. To cancel your reservation you must send us written notice( by mail or email) to The Covenant Keepers/ Covenant Matters, Attn. Cancellation, 129 E. Glenwood Ave, Smyrna, De. 19977 or Tckmarriageretreat@gmail.com. TCK/CM recommends that you purchase delivery confirmation (if mailing) or waiting for a response through email from TCK/CM of receipt of email. It is the traveler’s responsibility to confirm that the cancellation has been received by TCK/CM.
If you do not make payments as agreed upon, your reservation will be subject to cancellation and cancellation fees will apply.
If you fail to appear on the trip, regardless of the reason, your reservation will be cancelled.
Each Traveler expressly acknowledges that because of the special nature of the event and the additional expenses incurred by TCK/CM related to cancellation, re-booking, potential lost revenue, and finding booking replacements, that TCK/CM will suffer damages and expenses. The parties agree that the liquidated damages provisions shown in the table below represent a fair, reasonable and agreed upon determination of those damages and expenses and will apply regardless of the reason for cancellation, even those due to unexpected or special circumstances.
*From time of reservation to July 21st 2018 - $250 booking fee or your first monthly payment, whichever is greater, plus 100% of any other fees.
*From October 1, 2018 to November 31, 2018- 25% of Trip price and additional room night charges (if applicable), plus 100% of any other fees.
*From November 31, 2018 to December 31, 2018 - 50% of Trip price and additional room night charges (if applicable), plus 100% of any other fees.
*From January 1, 2018 until the date of the trip - 100% of Trip price and additional room night charges (if applicable), plus 100% of any other fees.
No refunds for no shows or when cancelled after January 1, 2018. After cancellation fees are incurred, if there is a remaining balance due, TCK/CM may, in its sole discretion, consider your notice of cancellation to be invalid and thus may not release your reservation until payment of the cancellation charges is received; therefore a delay in payment may result in a higher cancellation fee being owed. If a refund is due, TCK/CM will credit a refund within 60 days of receipt of the written request of cancellation.
Traveler expressly acknowledge that TCK/CM highly recommends travel/cancellation insurance for each and every traveler. It is the sole responsibility of each traveler to purchase travel/ cancellation insurance.
Documentation
A valid drivers license, government issued photo ID, or passport is required for hotel check-in. Any guest traveling without proper documentation will not be allowed to check-in at the resort and no refund of the trip price will be issued. A valid credit card must be presented to hotel upon guest check-in.
Trip Price
Prices are based on double occupancy and include 6days/5 nights resort accommodations at the Sandals Ochi in Ochos Rios, Jamaica, resort taxes, continental breakfast, all white dinner party, TCK/CM on location staff, all speaking sessions, morning worship sessions, meet and greet sessions, and performances included in the TCK/CM wristband or other identification.
Other Charges
Optional travel/ cancellation insurance, meals outside of planned sessions, laundry, clothing, room services, telephone charges, optional activities, local transportation including ground transportation, side trips, airline tickets, incidental hotel charges (a valid credit will be required at check-in) and all other items not expressly listed in the Trip includes section.
Traveler Responsibility
Each Traveler is responsible for all of his or her actions from the departure flight until arrival back to departure city.
Handicap Accessibility
Hotels, transportation services, and other facilities are not necessarily handicap accessible. If the Traveler has a disability, which may require special assistance, the Traveler must notify us in advance in writing.
Photography | Sharing of Information
The Covenant Keepers/ Covenant Matters and/ or its promotional partners have the exclusive right to include photographic, video and other visual portrayals of Travelers in any medium of any nature whatsoever for the purpose of trade, advertising sales, publicity or otherwise, without compensation to Travelers, and all rights, title and interest therein shall be TCK/CM sole property, free from any claims by travelers or any person deriving any rights or interest from a traveler.
Miscellaneous
It is agreed by and between the traveler(s) and The Covenant Keepers/ Covenant Matters that this entire agreement supersedes all prior representations, agreements or understandings of the parties. All disputes whatsoever arising under, in connection with or incident to this Agreement, shall be construed and governed by the laws of the State of Delaware and is deemed to be made and entered into in Kent County, Delaware wherein the Circuit Court of the State of Delaware shall have exclusive jurisdiction in a dispute arising under this Agreement. In the event of a dispute between parties, the prevailing party shall be entitled to be paid the reasonable attorney fees and costs by the losing party, both in the Circuit Court and on appeal.